Shipping policy

Overview


This page states the Terms for the Shipping & Delivery matters [“Shipping Policy”].

The terms “We”, “Us”, “Our”, ”Company” individually and collectively refer to SPICY SOUTH and the terms “User” ” Visitor”, “You”, “Customer” refer to the users.

Please read the following terms and conditions very carefully as your use of our service and purchase of Products is subject to your acceptance of and compliance with these Shipping Policy. By visiting our Store and using any of our services or purchasing any of the products/placing any order you [“You”, “Customer”, “User”] agree that you have read, understood, and are bound by the Terms [including Privacy Policy, Terms of Service & Return & Refund Policy]. If you do not agree to all the Terms of this agreement, then you may not access the Store or use any Services or purchase of Products.

Shipping Territory:

  • Domestic Shipping: We ship our products across India.
  • International Shipping: We currently do not ship our products internationally.

 

Shipment Processing Time:

  • In general, all orders are processed within two [2] business days provided the order has been placed on our store, and the payment has been received.
  • If there are delays or changes in shipment processing time, you will be notified within 24 hours.

 

Customer Contact Information:

  • Please ensure that the correct address & contact number details have been mentioned when you register and account and/or during checkout as we will not be liable for any delivery issues if the address that you have mentioned is incorrect or unattended to.


Shipping Charges:

  • We ship FREE of cost across India.

Cash On Delivery Charges:

  • Rs.100 will be charges for Cash On Delivery.

Delivery Time:

  • The delivery time is approximately between five [5] to seven [14] business days for domestic shipments from the date of shipment within India. If there are delays or changes in shipment delivery time, you will be notified within 24 hours.


Shipping Confirmation & Order Tracking:

  • You will be sent confirmation mail after orders and all updates will be notified through the contact information provided by you. Furthermore, you can track the orders under “My account” by logging into your account.


Product Ownership:

  • All ownership title and risk in the products transfers to you immediately upon despatch of the products to the address that you have mentioned while placing the order.

 

Order Cancellation:

 

Return, Refund & Damages: