Privacy policy

Privacy Policy

Overview

This Privacy Policy describes how Flirt Kitchen Private Limited, operating the brand Spicy South, collects, uses, stores, and protects your personal information when you visit or make a purchase from www.spicysouth.in.

In this Privacy Policy:

“Company”, “We”, “Us”, and “Our” refer to Flirt Kitchen Private Limited, the owner and operator of Spicy South.
“User”, “Visitor”, “Customer”, and “You” refer to any individual accessing or using the website or services.

This document is published in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, which require publishing a privacy policy regarding the collection, use, storage, and transfer of personal data.

This Privacy Policy constitutes an electronic record under the Information Technology Act, 2000 and does not require any physical or digital signature.

By accessing or using www.spicysouth.in, you agree to the terms outlined in this Privacy Policy.

Information We Collect

Flirt Kitchen Private Limited may collect personal information from customers including, but not limited to:

First and last name
Mobile and telephone number
Email address
Delivery address
Billing address
Payment and transaction information
Order history
Any other information voluntarily provided by you while using our website

This information enables us to provide a seamless shopping experience, process orders, deliver products, and improve our services.

When users leave comments or reviews on our website, we may collect the data shown in the comments form along with the visitor’s IP address and browser user agent string to assist in spam detection and maintain website security.

Cookies

To improve the responsiveness of our website for users, we may use cookies or similar electronic tools.

Cookies help us:

Understand visitor preferences
Improve site functionality
Analyze traffic patterns
Deliver a personalized browsing experience

Cookies may assign each visitor a unique identification number, but they do not personally identify users unless personal information is voluntarily provided by the user.

Our web servers may automatically collect limited information about your connection to the internet, including:

IP address
Browser type
Device information
Pages visited
Time spent on the site

This information helps us analyze user behavior and improve our services.

How We Use Your Information

The information collected may be used for purposes including:

Processing and fulfilling orders
Providing customer support
Sending order updates and service notifications
Improving our website and services
Preventing fraud and ensuring security
Marketing communications (where permitted by law)

We only collect information necessary to provide our services effectively.

Information Sharing

Flirt Kitchen Private Limited does not sell or rent your personal information to third parties.

However, we may share information under the following circumstances:

Service Providers

We may share necessary information with trusted third-party partners such as:

Payment gateways
Logistics and delivery partners
Technology and website service providers

These partners only receive the information required to perform their services.

Legal Requirements

We may disclose personal information if required by law, regulation, court order, or governmental authority for purposes such as:

Verification of identity
Prevention or investigation of cyber incidents
Legal compliance
Enforcement of applicable laws

Such disclosures are made in good faith and only when legally necessary.

Information Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security practices include:

Secure server infrastructure
Firewall protection
Restricted access to data systems
Regular monitoring of systems

All information gathered on our website is stored in controlled databases. Access to servers is password-protected and restricted to authorized personnel.

However, while we strive to protect your information, no internet transmission method is completely secure.

Links to Other Websites

Our website may contain links to third-party websites that are not operated or controlled by us.

We are not responsible for the privacy practices or content of such external websites, and users are encouraged to review the privacy policies of those websites before sharing any personal information.